Guest will come to the reception for many reasons
Front Office Manager
Night Manager
High flexibility role and responsibilities
Shift
Example
06.30-15.30 (07:00-15:00)
Cover Shift 11.00-20.00 (15:00-23:00)
4.00-23.00
22.00-07.00 (23:00-07:00)
Communication and Accounting
Accounting procedure;
- settlement of the guest bills
- accepted advance booking of hotel rooms
- settle bills at the time of check-out