We also need planning from team on:
- planning roster of on-call technical support person for Anuwat, Bird and Nok for month of September as discussed
- changing all contact notes on screen saver/POS front screen to show our help line number (nong bank number - this will be used to divert all calls to who ever is on call each day - as discussed today)
- setting up all client files correctly and completely by end September
- planning fo rinstallation program for Ark Bar - see my worksheet sent last week
- planning for sales - Crispin will do sales blitz in Samui and Phuket later in this month, we suggest to also do in Hua Hin and Pattaya. I suggest a visit to Pattaya/Jomtien/Sri Racha as sales blitz early next week. Please plan with Crispin
- closing other deals world resort, niche cars, hiroha, meetings scoozi, working on mr buns and others that we should get working.
Lost clients: we will no longer work with Nadimos, this is a relief as they want too low price and always have issues. We will not extend their support contract for Samui and for Sukhumvit 24 outlets which both expired on 31 August.
We need to continue our momentum in service, quality, closing sales to keep the company growth for the future.