The increasing level of decision support system implementation in organizations over past two
decades is a strong evidence to show that DSS is a viable and well accepted managerial tool
(Eom, Lee, Kim, & Somarajan, 1998). This being said, systems are now being developed that are
providing enormous benefits, both in time and cost savings (Rippen , 2005; Weidl, Madsen, &
Dahlquist, 2002).