Future Direction in Decision Making
Complete automation is of course not possible unless perfect information is analysed and processed
through a perfect model. Managerial decisions are normally based on human judgement
(i.e., guesswork informed by experience and supplemented by partial calculations based on information
and knowledge). It is not so much that the decisions themselves must become automatic
as that they must be taken more quickly by fewer managers who must therefore have better
information provided by a more complex and integrated asset management system, capable of
suggesting answers by calculating the results of self-generated alternatives. As a computer cannot
make judgements but only calculations, the input information must become more detailed, so that
the modelling can be more accurate and the answers sufficiently precise to choose rationally between
alternative policies (Sherwin, 2000).