Dear Mr. Preecha san,
It was so nice to talking with you over the phone just while ago and I’m glad to
know that you are offering our MEIKI 2200T machine to your customer, which
I am so appreciate your kind support and cooperation.
Regarding the SYSCOM1000 controller, as I explained that we are usually asking
to JSW Japan to change the English Program if we sell the machine to the overseas
customer, however, it’s cost approx.. JPYen 280,000 – 300,000 per machine and
it’s too expensive especially for small machines.
Now I really would like to consult with you what is the best way and cheapest
way for us to change the Japanese Language to the English version for
SYSCOM1000 controller system.
Now I have some questions as follows;
1. We need to have a laptop PC in order to organize the process.
Do we need to have a special laptop computer ?
2. We also need a kind of cable or connector which need to connect laptop PC and
SYSCOM1000 controller.
Can we find a necessitate cable or connector in the market? or Can we buy from you?
3. I understand that it will necessary to unload the Japanese program from the
existing controller system and uploading the fresh English program.
Do we need to have a special application or software for unloading/uploading program?
In case we need those special application or software, can we buy from you?
4. I noted that there are many of program versions available for SYSCOM1000 controller
and it would necessary to make a adjustment if the program version and machine version
different.
In case the version does not much, can we make a adjustment by ourselves or we need to
employ for specialist like you to make a adjustment?
These are the questions what I have in this moment, and I would like to ask you to estimate
what kind of equipment or devise we shall prepare and those price.
Because it would be so costly to employ the JSW engineer in here every times to change the
language of SYSCOM1000 controller and we need to find out the way for reduce these cost
for our machine sale.