Dear may_wipusa,
Hi may_wipusa,
Thank you for your message.
We are sorry to know that the item does not live up to your expectation.
In order to solve the problem for you, we would issue a full refund without returning item. Welcome to our store to purchase other items that you like.
Please kindly let us know your advice. Then we will make such arrangement once we know your decision.
If you have any further inquiry, please do not hesitate to contact us.
Regards,
Tina
Skype: sowatches10