Dear Valued Customer,
Please see the attachment of your shipment is now being held at the customs area.
Would you please give us an authorization whether you would like to use TNT service or your own broker for clearance process.
To track for the shipments pls call our call center at 1721.
If you would like to use TNT for clearance process, please give us required information as follows;
- Description of goods in Thai (รบกวนขอรายละเอียดคำแปลสินค้าภาษาไทย)
- Brand name (if not please advise "No Brand")
- Country of origin (ประเทศกำเนิด)
- What is the goods made of and use for? (วัตถุดิบทำจากอะไร/วัตถุประสงค์ในการนำเข้า)
- Import License
If you would like to use your own broker, please confirm by reply this email for further process.
Remark: Kindly check your name and address which appeared on the AWB and invoice to avoid the amendment fee.