• When you spoke to Pat about the depressions you distinctly remember saying that the area where they had appeared should be well marked with barriers and cones. This was to prevent any vehicles driving near them. If they were marked as you suggested, you cannot understand how John fell into one of them.
• The materials for the car park cost you £20,000. The labour cost a total of £8,000.
• You would have said that you were prepared to make the job good for the cost of further materials (which you estimate to be around £6,000), provided Falcon Consulting pays the balance of the original invoice and withdraws any claims.
• Les Falcon, the Managing Director of Falcon Consulting telephoned you last week. He spoke about “talking to his business friends” in the community. You
• believe he was threatening to use his influence to make sure your firm would not get awarded some lucrative public contracts that are soon to be on tender. That could make business very difficult for you in the coming year. This has made you angry.