Toyota’s promotion strategy covers all the tactics of marketing communications. This element of the marketing mix pertains to how the firm communicates with the target market. Toyota uses the following promotion activities, arranged according to significance:
Personal selling
Advertising
Public relations
Sales promotion
Direct selling
Toyota uses personal selling through dealerships’ sales personnel, who personally promote products to potential buyers. The company also uses advertising on various media, such as TV, newspapers, and websites. In addition, the firm promotes its products through public relations, such as the Toyota TogetherGreen program that supports environmental initiatives, and the Meal Per Hour program that donates food to Food Bank. These public relations activities create a positive brand image for Toyota. On the other hand, infrequent sales promotion is used through special deals. Also, the company sometimes uses direct selling for corporate clients. This part of Toyota’s marketing mix indicates that the company has a comprehensive strategy for promoting its business and products.