Dear Nudang
A couple of items were rejected by quality control so these are getting remade now. Your full order will be ready to depart factory tomorrow or the next day. We apologise for the delay. I have only just been advised. It was a huge production run this month and we pride ourselves on quality control. I'm currently out of the office at a meeting but will be back this afternoon.
I'll call peter this afternoon. I've gone through the form e with the export agent and as soon as the goods are released from the factory it will be done then. I will make sure the form e is correct before it is sent to you.
Kind regards