it seems that the IP address of that computer has already been detected by the InterPals software as trying to open more than two accounts within a 24 hour period. I wasn't aware of such a mechanism but I would understand that it would be in place to prevent endless useless accounts from being opened.
If this is the first time your friend is opening an account what can I say. InterPals is buggy. It's the reason why this help forum exists :lol:
Here are some things to try, best done in the order given:
- Clear all the browser's history files.
- Try a different browser.
- Try a different computer.
- Wait 24 hours and try again.
- Wait for someone who knows how Interpals works better than I do