Good morning.
sorry to have you wait, I get maker reply This morning.
So, Maker checked this item.
They found SUS-diaphragm has a damage (dent).
This damage made trouble of sensor. This item needs repair.
Please refer attached sheet for repair charge.
So, Maker checked their product dater back up.
They can't find any trouble or dent of this item before they made shipment.
and they can't find other trouble of same LOT products.
So, maker said, this trouble is not maker's fault.
Maker will not change new one.
Please refer attached maker report.
I guess, when customer sets it, they dropped it or press it more than needs?
So, diaphragm had a dent.
Please suggest to repair item to customer.
Thank you.
Good morning.
sorry to have you wait, I get maker reply This morning.
So, Maker checked this item.
They found SUS-diaphragm has a damage (dent).
This damage made trouble of sensor. This item needs repair.
Please refer attached sheet for repair charge.
So, Maker checked their product dater back up.
They can't find any trouble or dent of this item before they made shipment.
and they can't find other trouble of same LOT products.
So, maker said, this trouble is not maker's fault.
Maker will not change new one.
Please refer attached maker report.
I guess, when customer sets it, they dropped it or press it more than needs?
So, diaphragm had a dent.
Please suggest to repair item to customer.
Thank you.
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