To improve such deficiency, a method of Activity-based Costing may be more appropriate than the traditional cost accounting method for the cost analysis and assessment. Theoretically, the particular technique assumes that a different
customer may have different service requirements,which in return must seek for the necessary resources and facilities in different utilization level to respond to its requirements. In such a case, an individual service rendered to a specific customer is offered in the extent to which the resources are utilized in the different level as compared with a similar service offered to a different customer having the same requirements, but in a different service level. This implies that a level of services may be diversified in accordance with the customer requirements and expectations. As such, an
individual service obviously possesses its own cost accumulation, which may not be identical to the same service offered to another customer in the different level of services. This implies that a nature of services, which is similar to one another, may possibly acquire different cost ratios
To improve such deficiency, a method of Activity-based Costing may be more appropriate than the traditional cost accounting method for the cost analysis and assessment. Theoretically, the particular technique assumes that a differentcustomer may have different service requirements,which in return must seek for the necessary resources and facilities in different utilization level to respond to its requirements. In such a case, an individual service rendered to a specific customer is offered in the extent to which the resources are utilized in the different level as compared with a similar service offered to a different customer having the same requirements, but in a different service level. This implies that a level of services may be diversified in accordance with the customer requirements and expectations. As such, anindividual service obviously possesses its own cost accumulation, which may not be identical to the same service offered to another customer in the different level of services. This implies that a nature of services, which is similar to one another, may possibly acquire different cost ratios
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