Ann offered her services to form a team of unemployed youths to build fencing in a council car park. If Ann arrived late at the site during the first couple of weeks, she would find the team sitting idle waiting for her. All individuals in the team knew exactly what to do. The team was in the forming stage.
After some time, Ann found she was dealing with a lot of complaints when they were instructed to perform particular tasks such as digging holes or cementing posts. These complaints from individual: “I haven’t got time’, ‘it is not my turn’, ‘it’s not fair’ and ‘why it is always me?’. Sometimes, Ann heard them mutter, ‘who does she think she is!’
a) List and describe five stages in the development of a team.
b) What is the current team development stage for Ann’s team? Justify your answer.
c) How can Ann motivate and encourage her team members to participate and take responsibility for team activities.
d) How can Ann give support to the team members in order to identify and resolve problems or issues which may impede its team performance.
e) How can Ann motivate her team member to move to the next stage of team development?