Table 2: Judgment Indicators of Measurement System in the Model
Implicit Variables
Explicit Variables
Factor Loading
Variance Extracted (VE)
Internal service quality (X)
X1
0.83
X2
0.84
Employees’ job satisfaction (ME)
ε1
0.76
ε2
0.77
Organizational performance
Y1
0.78
Y2
0.79