Rarely is resolution so successful and complete that the next triggering event has no impact on the behaviour of the parties to the conflict. We can identify the conflict cycle elements in the scenario we mentioned earlier. Try to identify the conflict cycle elements the next time you are enmeshed in a conflict situation.
Conflict always produces stress. Stress is the response of the body to demands made upon it. Stress is not necessarily bad; in fact, stress is necessary for us to perform in life. The outcome of stress is what is critical. Positive outcomes produce eustress with good after-feelings. In situation No. 1, there was stress when Laura objected to the operational plan; however, everyone felt good about the outcome producing eustress. The second situation produces distress or bad after-feelings because the issue is not being resolved. We can develop skills to resolve conflicts to produce more eustress, less suspicions and distrust, and greater productivity.