Referring to TOR clause 9, warranty: We have to provide 3 years maintenance to the equipment. But we have reserved the SMARTNET and other maintenance cost for 1 year only.
Therefore, please include 3 years SMARTNET and maintenance cost of NetAPP, Quantum backup UPS& Batteries including quarterly PM. Another concern is LD, LD of delay deployment is 0.2% of total amount per day and no cap. This is extremely high LD rate. We might get lost if we fail to deliver the project with very small margin. Based on our experience with them, we have had the bad experience getting commissioning signoff. We should reserve some LD or raise up selling price.