• An effectively implemented Activity-Based Costing system provides accurate product costing and proves a useful aid for managing business operations.
• Porter model delineated into primary activities that add value to the product from a customer point of view, and support or secondary activities, which ensure the efficient performance of the primary
activities.
• Activity-based costing (ABC) can significantly contribute to global supply chain management (SCM) as it providing more accurate, detailed and up-to-date information on all activities and processes in organisations.
• To improve SCM and organisations’ performance by increasing the adoption of ABC in organisations, one of the main implications of the findings is that
the adoption of ABC in smaller firms needs more attention compared with the larger firms regardless of their industries (manufacturing versus nonmanufacturing
firms). However, when the decision is made to implement ABC, non-manufacturing firms
(rather than manufacturing firms) need more
attention to proceed with a higher level of adoption of ABC.