DVD Direct: Information Systems
Alice's First Assignment
Bob: Oh, hi Alice . . . come on in! I know that we were scheduled for an orientation meeting this morning. But I'm afraid that will have to wait. There is an important fire to put out today. Let me introduce you to one of your coworkers. This is Jamal.
Alice and Jamal exchange hellos and Bob motions Alice to take one of the chairs across from his desk as he speaks.
“She said she was concerned about how our members were connecting to our Web site.”
Bob: I just came back from a meeting with Carol, our CEO. While we were discussing the Monthly Membership Report, she said she was concerned about how our members were connecting to our Web site. This really caught me off guard! Our membership growth has exceeded projections and I had assumed that our meeting was to discuss how to handle all the new members. She requested that her Morning Report be modified to include the percentage of our customers who use high bandwidth, and she wants us to analyze the changes in low bandwidth customers versus high bandwidth customers over the past year.
Bob: Jamal, here is the Monthly Membership Report. I'd like you to review it and then create two profiles. One profile will describe our members who use low bandwidth. The other profile will be for our members who use high bandwidth. I'm interested in any differences or unique characteristics you can uncover.
Bob removes the cover page, hands the rest of the report to Jamal, and hands the cover page to Alice.
Bob: Alice, I want you to focus on these three values. Start by locating their source. Then obtain data for low and high bandwidth members for the past twelve months and prepare a graph comparing the two. Start by talking with Dennis. He is the southwest marketing manager and his team developed the Monthly Membership Report.
“Focus on these values.”
Bob: Jamal, before you start your profiles, please introduce Alice to Dennis. On the way to his office, give Alice a rundown on our corporate structure. Okay, guys, get to work! Before 4:00 today, I want you to present your findings to Carol!
Alice and Jamal head toward Dennis's office.
Jamal: This is a hectic way to start your first day, but it should give you an overall view of the company.