Namefone has been a cautious trainee who struggles with some basic aspects of grammar but has nevertheless made an effort to participate in classroom discussions.She has tried hard to come to terms with problem areas and has maintained a high degree of confidence while becoming more able to form accurate longer statements.Knowledge of natural phrasing gleaned from various sources has helped. Namefone clearly has a sound working knowledge of basic grammar concepts. However,a reluctance to experiment with the target language is stifling development.The benefits of reading and listenning at home could be brought to the workplace,where conversation practice would assist assimilation and gradually build the fluency necessary for meaningful development.