Woman: Excuse me. I'm with the airport office. Welcome to Newyork.
Man: Thanks. Um. How can I help you?
Woman: We're doing a survey. Do you mind if I ask you some questions about the airport while you're waiting for your baggage?
Man: Not at all. Go ahead.
Woman: OK. Well, first, can I have your last name, please?
Man: Yes, it's Lin. L-I-N.
Woman: And your first name?
Man: Oliver.
Woman oh, Mr. Lin, where did you just fly in from?
Man: London, via Tokyo.
Woman: You must be really tired. It's a long way.
Man: You're telling me. We also transferred in Vancouver.
Woman: OK. So How did you feel about the arrival area? Were you happy with it?
Man: Well, no, I wasn't really
Woman: Oh, why was that? Some people have mentioned that it is a bit old. Was that the issue?
Man: Not really, I don't care about that sort of thing so much. For me, the biggest problem was the distance. The gate was such a long way away, and the escalator wasn't working so we all had to walk.
Woman: oh dear, I'm sorry about that. How about Immigration? Was it particularly busy? How long did it take you to get through?
Man: Oh, it was really quick- it only took me three or four minutes.
Woman: Oh, good. OK, then, I see you bought some duty-free items here. Did you get what you want
Man: Well, I bought some chocolate, but I was actually looking for some perfume for my wife. But I couldn't see the brand she likes, which was a bit surprising, I mean it's a common brand. So, anyway, then I thought I'd pick up some wine, but they had sold out. It was all a bit depressing really
Woman: l see. And were you happy with the prices? Well, I thought they were a bit high
Woman: A little high? Compared to....
Man: Oh, to most places in Asia. Although I will say the prices seem lower than in the standard shops here in the States,
Woman: see. Well, how about the general appearance of the airport? Oh, excellent. It's about the cleanest airport I've ever been in.
Woman: Thanks for your help. Could ask you to sign at the bottom of this form? It's just a formality. Great! Thanks again and enjoy your stay in New York!