This case study highlights the significance of considering User as the focal point of design. The methods of design starting with the user, taking doctor‟s input into the system and then determining the information architecture is found to be sustainable for designing such m-health applications. Testing by the user validated the information architecture as well as the navigation through the application using the designed Graphical User Interface.
This study brings out the significance of contribution by a doctor supervised and doctor monitored deliverance of therapy through a mobile device. Combined with features like constant doctor feedback, sending of reports, receiving of prescriptive feedback instead of medical feedback alone (explained earlier in the paper), tracking health improvement together with attributes like patient‟s time-saving and cost-effective means, such a system is posited to have a wide acceptance in India. Through subjective evaluation, the concept of regulation by a doctor in the background was appreciated by the users who ascertained that doctor consultation is essential for adherence to therapeutic care. They were convinced that if such technology is made available at affordable rates, such a personal healthcare system can help saving time and effort as well as increase awareness regarding self-health.
This case study points to the possibility of the technology divide between patient and doctor being bridgeable. A wider reach of IT on the sides of patients and doctors can make this happen. There have been concerns about how technology savvy the target population presently is, but in future, with exponential growth of wireless communication technologies, mobile and internet interventions in healthcare systems is imminent. In such prudence, the proposed doctor-controlled self-regulated system of healthcare seems promising.