4 Plan safety – In situations where there is an immediate threat to life or a serious risk
of injury or property damage, urgent action is needed. The appropriate emergency
service (i.e. Ambulance, Fire Service, or Police) should be called immediately. In
other cases, an urgent response might be required and action should be taken as
soon as possible to safeguard the older person and prevent further injury, damage,
or financial loss. This may involve contacting the Police to report a crime, or if after
business hours, contacting Crisis Care to report concerns for the wellbeing of a child,
request support to escape domestic violence, information on available refuge and
accommodation options, or emergency financial assistance and general counselling.
If the older person is at risk, advise them of your concerns and contact the Police. For
all other safety concerns, seek the older person’s consent and discuss a safety plan
and referral options (please see information on decision-making capacity and criminal
offences below).
4 Plan safety – In situations where there is an immediate threat to life or a serious riskof injury or property damage, urgent action is needed. The appropriate emergencyservice (i.e. Ambulance, Fire Service, or Police) should be called immediately. Inother cases, an urgent response might be required and action should be taken assoon as possible to safeguard the older person and prevent further injury, damage,or financial loss. This may involve contacting the Police to report a crime, or if afterbusiness hours, contacting Crisis Care to report concerns for the wellbeing of a child,request support to escape domestic violence, information on available refuge andaccommodation options, or emergency financial assistance and general counselling.If the older person is at risk, advise them of your concerns and contact the Police. Forall other safety concerns, seek the older person’s consent and discuss a safety planand referral options (please see information on decision-making capacity and criminaloffences below).
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