This consumer dialogued with me about issues that were central to developing an effective
collaborative evaluation of the drop-in center. Taking his advice, I took not only the
knowledge but, to the best of my ability, the entire evaluation to the level of the audience
and all the potential participants. This level included the program’s structure and processes,
as well as its stakeholders’ value system, knowledge, abilities, limitations, needs, expectations,
and level of potential investment in each step of the evaluation process.