The roles of communication within the workplace are to control what goes in between the employer and
employee, for motivation purposes, to balance the needs and goals of the organization and for decision making
process. Then there are also the typical communication roles which include gatekeeper, liaison, as a bridge, isolate,
cosmopolite and opinion leader. Today, it has become a requirement for any leader to master the communication
skills. It has not become an option anymore instead a requirement to achieve greatness.