BD/BM sends me a Memo for requesting the ex gratia claim from COO. which I have told them that we will have the ex gratia claim form for BU to fill in.
Attached is the ex gratia claim form that you used to send to BM earlier, may I ask your confirmation that if the amount of ex gratia claim is not exceed 10,000.- Baht, it will be approved by COO. only, and if the ex gratia
claim amount is beyond 10,000 Baht , it needs to go to Claim Committee's approval ? If my understanding is correct, I will amend the approval amount on page 2 of this ex gratia form.
We're also need to amend our current Claim Authority Structure both Motor => and Non-Motor Claim => After that , we should officially inform the BU concerned i.e. marketing BU, claims for their
acknowledgement. May I also ask you how often the Claim Committee Meeting will be arranged ? This's just for the MKT info.