Do – Planning is useless unless the plan is carried out. Product or service requirements need to be identified (7.2.1), designs developed (7.3), purchasing carried out, and product received from suppliers and verified against requirements (7.4). The process of producing the product or service needs to be carried out (7.5), any non-conforming products or services need to be addressed (8.3), and the equipment to monitor and measure the product, services and processes needs to be controlled (7.6). In short, the activities of making and supplying the product or service to customers need to be done.