Dear Nisa,
Please call Mr ZC Low to collect the tool from him and next please get our tool maker to dismantle, clean all the tool components like insert, sub inserts, etc.
Next please get tool maker and QC to measure existing old tool components and record it in excel.
Next at the right side of excel column, please fill up new tool requirement dimension measurement to make.
Please send to Mr ZC Low email address: mailto:zc_low@calcomp.co.th and cc to eddery Lim at email address: mailto:eddery.lim@hp.com.
Please keep us in loop cc for Mr Philip and myself.