FRONT OFFICE DEPARTMENT'S ATTITUDE
1. The safety and security that it is very important
2. The hotel and departmental rules and regulations
3. The service mind and excellent service behavior as per SPH’s standard at the all when you work
4. Carrying a professionalism all the time
5. The necessity in being a learning person at all time
6. The necessity in being an open minded person at all the time
7. The necessity in being a hard working person all the time
8. The necessity in having a good communication among the team members
9. The necessity in carrying honesty and respect each other
10. The necessity in understanding human being as everyone is different no matter it is guest, staff, and colleagues
11. The work ethics in housekeeping department
12. Team work concept and team spirit
13. The way in carrying sense of ownership at all time
14. The necessity in compliance with waste management concept
15. The necessity in cooperating with the environmental and green practices at SPH