3.7.2 quality objective
objective [3.7.1] related to quality [3.6.2]
note 1 to entry: quality objectives are generally based on the organization's [3.2.1] quality policy [3.5.9].
note 2 to entry: quality objectives are generally specified for relevant functions, levels and process [3.4.1] in the organization [ 3.2.1]
3.7.3 success
[organization] achievement of and objective [3.7.1]
note 1 to entry: the success of an organization [3.2.1] emphasizes the need for a balance between its economic or financial interests and the needs of its interested parties [3.2.3], such as customers [3.2.4], user,investors/shareholders [owners], people in the organization, providers [3.2.5], partners, interest groups and communities.
3.7.4 sustained success
[organization] success [3.7.3] over a period of time
note 1 to entry: sustained success emphasizes the need for a balance between economic-financial interests of and organization [ 3.2.1] and those of the social and ecological environment.
note 2 to entry: sustained success relates to the interested parties[3.2.3] of an organization, such as customers [3.2.4], owners, people in an organization, providers [3.2.5], bankers, unions, partners or society.
3.7.5 output
result of a process [3.4.1]
note 1 to entry: whether an output of the organization [3.2.1] is a product [3.7.6] or a service [3.7.7] depends on the preponderance of the characteristics [3.10.1] involved, e.g. a paining for sale in a gallery is a product whereas supply of a commissioned painting is a service, a hamburger bought in a retail store is a product whereas receiving an order and serving a hamburger ordered in a restaurant is part of service.