As Table 5 reveals, each of the four derivative factors were very significantly correlated (p < .001) with overall
job satisfaction. The correlations ranged from an association of .949 for corporate culture to .705 for job latitude.
A review of the scatter plots for each independent variable factor and the dependent variable, job satisfaction,
revealed that each bivariate association was fairly linear and positive. There were no curvilinear associations
apparent so it was not necessary to transform the variables to better explain their relationship. Of the four factors,
corporate culture had the greatest predictive correlation (rp = .949) and the second highest internal consistency
(αCR = .95). Table 6, which will be discussed in more detail in the Discussion section, illustrates the mean
satisfaction scores by service type across the 27 items and grouped according to factors on which each item
loaded.