Online Marketing
Create customized landing pages to capture leads from your website, online advertising, direct mail, or other sources.
Segmentation Tools
Collect information for different lead types and custom-defined attributes to effectively target market segments.
Campaign Management
Track campaign costs and revenues by selecting specific lists or criteria from your inventory of prospects, leads, contacts, and customers.
Dashboards and Favorites
Customize announcements and default dashboards for each marketing manager to match their individual needs. Dashboards and favorites link to real-time information delivered in tabular or graphical form.
Partnership Marketing
Assign leads to a “parent account” within your organization or an external partner. Email leads to a partner or allow partners to view information inside Acumatica.
Service and Support Automation
Acumatica customer management integrates service and support activities with sales and marketing to deliver a team-oriented approach to customer support and increased sales.
How Service and Support Automation can work for you
Reduce response times, improve customer satisfaction, lower support costs, and accurately bill transactions. Create a case from web forms or manual entry. Set policies to automatically assign and escalate cases. Bill accurately and manage collection through financial module integration.