III. Controls & Compliance - Maintain strong business control posture
- Enhance, and strengthen the culture of Control and Compliance, making it a way of live in ASEAN GTS Services Delivery, with zero tolerance for non-compliance
- KCO defect rates need to be < 2% - Pass all audits, including CHQ audits
- No high risk issue identified in audit - Be audit-ready at all times
- Ensure complete understanding and compliance with IBM's Business Conduct Guidelines and act with the complete integrity in all business transactions
- Completed all SRM mandatory class requirements Controls & Compliance : For Employees
- Comply with all operational process and procedure, to achieve an audit ready status at all time
- Ensure complete understanding and compliance with the IBM Business Conduct Guidelines and applicable law. Act with integrity in all matters throughout the GMT with particular focus on our geographic expansion territories.