Other service components.
In addition to audiology and therapy, parents talked most frequently about social work services; however, this was usually described as ancillary to the intervention services of audiology and rehabilitation. The majority of parents appeared to have had contact with a social support worker upon learning of the hearing loss or shortly afterward. Few parents spoke of having had exposure to psychology services except those considered for cochlear implantation, and it appeared to be viewed as a discrete, one-time developmental assessment for cochlear implantation with no expectation or apparent need for follow-up. For the parents whose children had been screened, all appeared to have encountered social support services as part of the provincial infant hearing program. For the others, it seemed to vary depending on the clinic at which the hearing loss had been identified. There was great variability in parents’ experiences and views on the need and value of social service supports, generally provided by social workers or family support workers. For some parents, the initial encounters with social support appeared to be confusing, as the service was separate from the audiology and/or therapy program. Parents did not present a consistent view of the role of the family or social support worker and how the individual was integrated into the process of care.A few parents felt that the social worker did not have sufficient technical or medical information about hearing loss and its consequences to provide needed counseling in the early stage. Others spoke very highly of the need for such a service in helping to navigate and access the myriad of services and financial support available. The reflections of 2 parents who were provided with social support shortly after the diagnosis illustrate the wide variability in parents’ experiences and perceptions on the need and value for this service:
ส่วนประกอบอื่น ๆ ให้บริการ In addition to audiology and therapy, parents talked most frequently about social work services; however, this was usually described as ancillary to the intervention services of audiology and rehabilitation. The majority of parents appeared to have had contact with a social support worker upon learning of the hearing loss or shortly afterward. Few parents spoke of having had exposure to psychology services except those considered for cochlear implantation, and it appeared to be viewed as a discrete, one-time developmental assessment for cochlear implantation with no expectation or apparent need for follow-up. For the parents whose children had been screened, all appeared to have encountered social support services as part of the provincial infant hearing program. For the others, it seemed to vary depending on the clinic at which the hearing loss had been identified. There was great variability in parents’ experiences and views on the need and value of social service supports, generally provided by social workers or family support workers. For some parents, the initial encounters with social support appeared to be confusing, as the service was separate from the audiology and/or therapy program. Parents did not present a consistent view of the role of the family or social support worker and how the individual was integrated into the process of care.A few parents felt that the social worker did not have sufficient technical or medical information about hearing loss and its consequences to provide needed counseling in the early stage. Others spoke very highly of the need for such a service in helping to navigate and access the myriad of services and financial support available. The reflections of 2 parents who were provided with social support shortly after the diagnosis illustrate the wide variability in parents’ experiences and perceptions on the need and value for this service:
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