Production Support Analyst
Responsibilities:
• Provide support to all application and provide assistance to all end users and identify any issues in production.
• Maintain schedule jobs and perform troubleshoot on processes and resolve all issues.
• Administer and implement all new systems and ensure transition of plans to production.
• Document all production applications and resolve all application issues and answer all requests.
• Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
• Maintain knowledge on all hardware and operating system and update security associate technology.
• Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues.
• Participate in periodic meetings and maintain all applications for productions and pan appropriate various strategies.
Required Technical Skills:
• Bachelor’s Degree Major Computer Engineering or related field.
• SAS software, IBM ETL Data Stage, Data Warehouse concept and Data Model, Oracle Database, on platform Unix and Windows, Business Analyst, Production Support