So, the reason that 2 engineers are there is because MP are comfortable by paying for an extra engineer in the interests of safety due to the work intensive nature of Jasmine operations. Additionally as there is 24 hour coverage, waiting for an engineer is not acceptable. The cost of this downtime was approximately $8000.
In conclusion, this was inadequate planning and sub-standard service from KOP. MP need your assurance that this won't occur again. If that cannot be assured then we will need to discuss options.