Hi Passaraphorn,
Hope this email finds you well.
Thank you for your email on 03 June 2015 for booking IH 11258E.
First off all, we do apologize because the query for that booking is rejected by our relevant department, please refer to email by Themi on 02 June 2015.
If you dispute our rejection of your query please provide us another supporting document which support your rate and statement.
Thank you for your best cooperation.
Best regards,
Bayu
On behalf of