I am not making a claim under the warranty of the units, my claim is that the design is flawed and not suitable for the environment they are being used in, they are therefore ‘Not Fit For Purpose’ and I am seeking compensation for my time and financial losses.
I agree that a housing may reduce ventilation but suspect that any increased risk caused by that will be less than having to buy new circuit boards twice a year when they short circuit due to animals getting into the units.
You ask of my availability, are you referring to arranging a telephone call or a meeting? I live in Hong Kong although visit Samui where the units are located roughly every two months.
I would also mention that I am half way through building another large villa at Lime Samui and have decided not to use your VRV system because of design, reliability and maintenance concerns. This is a shame as I really would prefer to use more energy efficient MEP solutions where available.