For instance, the respondents use, on
average, 28% of the EHR functionalities in the “Communication with other institutions” category, that is, approximately one out of four
potentially available functionalities. With an average high of 79%
for the “Patient history and clinical notes” functional category to
an average low of 25% for “Electronic transfers”, this broad range of
functional use scores confirms that EHR systems “as-implemented”
and “as-used” vary substantively from one family physician to
another in terms of the clinical, communicational and administrative
capabilities that are actually available to them and are actually
used by them. All in all, surveyed physicians only use, on average,
65% of the functionalities available in the EHR systems deployed in
their medical practice.