At The Royal Garden, each delivery is handled personally and with utmost care. Orders placed online are processed daily from Monday to Friday with an order confirmation sent by phone or email within 24 hours. If you place an order on a weekend or national holiday, it will be processed the following business day. Please allow at least 48 hours for delivery.
Delivery hours are 10:00am – 1:00pm and 2:30pm – 6:00pm. If you need to request a particular delivery time, please specify it in the "Remarks" field of the order form. We will try our best to accommodate your request. Delivery may be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is in effect. In this event, we will contact you by phone or e-mail the following business day to arrange for an alternative delivery time.