Banpu places a great emphasis on employee engagement, as research and surveys from various human resources consulting firms all suggest that it plays a significant role in increasing a company’s competitiveness, growth, stability and sustainability – including total shareholder return.
For this reason, Banpu gives top priority to the “human resources selection” process, from recruitment to selection, to ensure that the Company hires highly committed personnel from the start. This is conducted via competency-based interview to identify the right competencies for the job. Moreover, candidates undergo a behavioral test to make certain that new employees embrace the core values of “Banpu Spirit”, which comprises “Integrity”, “Innovation”, “Care” and “Synergy”. This way, by the time an employee joins Banpu family, he or she already possesses knowledge and skills that the Company requires and can quickly adjust to the new environment. This, in turn, leads to maximum productivity, career success, and a high level of employee engagement.
Another factor contributing to employee engagement building is the role of managers and leadership. Managers not only play a crucial part in moving the Company towards its future goals, but they are also considered as role models at both professional and personal levels. Hence, in 2011, Banpu conducted a ‘360 Degree Feedback Survey’ amongst its senior management. The results of this program are truly beneficial to creating mutual understanding among Banpu’s management. The information obtained is also used to design group and individual development plans for our senior executives, to ensure that the Company continues to grow in a sustainable manner.
All levels of management work together in improving employee engagement. It is the managers’ role to work closely with their subordinates to help them set clear goals, to review their performances, to constantly give them direct and constructive feedback, and to encourage knowledge and skills development. Since 2011, Banpu has offered intensive manager development training, focusing on good leadership and team management; and will continue with this focus for the years to come.
"Employee Engagement Survey" were recently conducted to collect employee's opinion. Information from the surveys is used to further develop and improve the Company's human resources management systems, enhance BANPU Spirit, and improve employee emgagement level.
Work-life balance is also a topic of interest at Banpu. In addition to the Work@Home program introduced in 2009, the Company launched a flexible working time system at our Bangkok office in 2011, allowing employees the ability to manage their own daily working hours appropriately and efficiently in line with family or personal commitments. There are five schedules of working hours, by having eight working hours per day as follows:
1. Work schedule 1 is from 7:30 a.m. to 16:30 p.m.
2. Work schedule 2 is from 8:00 a.m. to 17:00 p.m.
3. Work schedule 3 is from 8:30 a.m. to 17:30 p.m.
4. Work schedule 4 is from 9:00 a.m. to 18:00 p.m.
5. Work schedule 5 is from 9:30 a.m. to 18:30 p.m.
In all, Banpu is committed to enhancing the development of its employees and their capabilities, preparing them for any challenges the business may face in the future and in so doing ensuring contentment and satisfaction in their chosen career paths.