Dear K. Suichavadee,
How can this issue be raised to us ? Is it our fault that we did not know that your quoted price is impossible/unpractical to be offered since I have never asked wika to quote under EXW term BKK and you are the one who advised me that Wika is able to ship the equipment to Yangon directly. From our conversation via telephone including email , I also asked you whether wika can quote the price under DDP , Yangon or not. However, I suggested you to quote the price under CIP, Yangon instead in order to avoid the troubleshooting for local transportation and none of your proposal submitted to us specified that your quote term was EXW. I also recalled that you informed me via telephone that the cost to Yangon airport is around 2000-3000THB which such cost shall be included into your proposal.
From your below explanation, This is unbelievable that the big company like wika shall response on this matter in an unprofessionally manner.