39. Sales Associate's Product Knowledge’s was in terms of:
- Explanation of the quality of materials
- Explanation of the design and functionality
- Advice on how to care the product
- History of brand and/or the product(s) (ต้องการ)
ระวัง !!Tell us if Sales Associate product introductions are detailed, comprehensive and clear
Please justify your answer.
Excellent, Sales Associate explained 3 or more of the above points
Average, Sales Associate explained 1-2 of the above points
Unacceptable, Sales Associate did not explain any of the above