Any cancellation received within 2 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel will be treated as a No-Show and no refund will be given (Hotel policy).
Any applicable refund should be converted to your local currency by your credit card company. Banks generally take up to 10 business days to process the refund payment and transfer the funds into customers account. Please note, some banks can take up to 15-30 days, or until the next billing cycle. Your statement will ALWAYS show "Agoda" somewhere in the subject line.
If you want to make a new booking, please visit our website: www.agoda.com
We’re looking forward to seeing you again.