Issues software solutions
The Solution was AutoFORM
EFS Technology’s Freight & Logistics Consultants quickly established that all of the delivery information could be verified at source. The scanned in coming paperwork is then automatically validated against the main delivery instructions & regularly updated. A major criteria was that the system had to be very easy to use, enabling delivery records to be scanned and archived within minutes of the driver returning to base. This would make them instantly available for viewing either by customers or DHL customer services via a secure Internet link, overcoming the delays associated with the previous paper-based system.