The Sheraton Pattaya Resort is a beautiful 156 rooms luxury resort, nestled in lush headlands in an exclusive oceanfront location, and yet only 15 minutes from the excitement of downtown Pattaya.
We are currently seeking dynamic and innovative people to join Sheraton Pattaya Resort. Applicants who feel they would excel in a motivated and challenging environment are invited to the positions by sending you resume (in English) with a recent photo to the address below :
The Sheraton Pattaya Resort is part of Starwood Hotels & Resorts, offering unparalleled career development and opportunities in over 80 countries!
Guest Service Officer (Chinese Speaking)
Post Date: 12-Feb-15
Job Description
1.Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates
2. Align working practices and conduct with Sheraton Pattaya Resort’s vision; consistently strive to meet and exceed the expectations of both internal and external guests
3.To attain the highest standard of excellence in service, attitude and monetary returns for the hotel
4. To achieve the maximum standards and best level of coordination in guest services to the comfort and well being of the guest
Requirements
*Shinese speaking
*Thai Nationality
*Organisational & time management skills
*Keyboard/Computer skills
*Analytical and numerical skills
*Professionalism
*Communication skills (written/verbal)
*Initiative
*Guest focus
*Excellent telephone manner