Hi Somboon,
Our customer “Smart Modular” for Cisco received a shipment and found shipping carton wet & damage, after checking & inspection they found 3 Q-Pack box was wet & damp damage while the MBB bag was still vacuum intact, so they are willing to accept if we can just ship them 3 new empty QPACK box and reprint lable per photo below so that they can repack & ship their Contract manufacturer. Whereby was there anyway you could help to sip the request to them to the following to avoid any RMA.