Questions for AAR:
Scope : Keepsakes
On Costing:
1) Anything you think it was doing good and we ( both HMK & supplier ) need to sustain it?
2) Anything you think it is not doing good during the whole cycle and causing impact to product cost?
3) What Hallmark needs to do differently in order to have better support to factory to deliver better product cost?
4) Supplier: please provide short term and long term recommendation or solution for the above questions if you have.
On Leadtime ( from product development/ tooling, testing, production & inspection etc ) :
1) Anything you think it was doing good and we ( both HMK & supplier ) need to sustain it?
2) Anything you think it is not doing good during the whole cycle and causing impact to lead time?
3) What Hallmark needs to do differently in order to have better support to factory to shorten the lead-time?
4) Any issue that resisted you to deliver product on time?
5) Supplier: please provide short term and long term recommendation or solution for the above questions if you have.
On Quality:
1) Anything you think it was doing good and we ( both HMK & supplier ) need to sustain it?
2) Anything you think it is not doing good during the whole cycle and causing impact to quality?
3) What Hallmark needs to do differently in order to have better support for factory to deliver better quality?
4) Supplier: please provide short term and long term recommendation or solution for the above questions if you have.
On tooling related matter:
1) Anything you think it was doing good and we ( both HMK & supplier ) need to sustain it?
2) Anything you think it is not doing good during the whole cycle and causing impact to tooling?
3) What Hallmark need to do differently in order to have better support to factory to have better quality/ quicker tooling?
4) Supplier: please provide short term and long term recommendation or solution for the above questions if you have.
Others:
1) Any other areas that you think they are good and we (both Supplier and Hallmark) need to sustain or any other areas for improvement?