Thanks for choosing Apple.
Hi Katt,
Thanks for contacting iTunes Store Support. My name is Nicolo your iTunes Store Advisor.
I understand that you would like to remove the remaining store credits on the account so that you could change your country. As a customer myself, I do know how important it is to have this sort out. No worries, as I will gather all information needed to have this issue rectified.
We removed your store credit so you should now be able to change the country linked to your iTunes account.
Before you change countries, please note:
1. The store credit from your original country won’t be available in your iTunes account in the new country.
2. Your iTunes purchases may not be available in the new country’s store. Before you change countries, download all of your purchases. For steps on how to do this, see one of these articles:
• Mac: http://support.apple.com/kb/PH12283
• Windows: http://support.apple.com/kb/PH12491
3. You’ll need a credit or debit card associated with a valid billing address for the new country. An iTunes Store Gift Card from the new country will also work as a payment method.
4. Items that you’ve already bought won’t show up under Purchased when you’ve changed countries. You’ll be able to download your purchased apps in the new country’s store as long as their store also has the apps available.
To change the country associated with your iTunes account
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Using a computer:
1. From the iTunes Store menu, choose View Account.
2. Enter your Apple ID password.
3. In the Apple ID Summary section, click Change Country or Region.
4. Choose your new country from the menu, and click Change.
5. Click Continue.
6. Read the Terms and Conditions and the Apple Privacy Policy. If you agree, select "I have read and agree to these terms and conditions," and click Agree.
7. Enter the billing information for your new country, and click Continue.
8. Click Start Shopping.
Using an iOS device:
1. Tap Settings > iTunes & App Stores > Apple ID > View Apple ID > Country/Region.
2. Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
If you do have other concerns feel free to reply, I’m just one email away.
Sincerely,
Nicolo
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww
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On Jun 6, 2015, at 20:11 katt makonkhan wrote:
Dear Apple Support My name is Warintorn Makonkhan. I need to clear my balance in my apple ID bacause I want to change my region, USA to Thailand. My apple ID is wrtk@outlook.com Thank you
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