1.8.4.1 Station Management and Staffing Plan
The station management and staffing plan must set out how Tenderers intend to comply with their obligations to provide staff at stations which meet the operational requirements of the MRT Yellow Line Project, Lat Phrao to Samrong, Tenderers should demonstrate how they intend to organise the management and supervision of stations within the MRT Yellow Line Project, Lat Phrao to Samrong, to ensure that contract requirements are maintained to a consistent level throughout. Tenderers must demonstrate how, through the management of the stations, that continuous improvement in the level of service can be achieved. Tenderers are required to submit proposals for improving efficiency and productivity with regard to Station management. They must demonstrate that any efficiency proposed does not have a detrimental effect on the delivery and quality of the service offered at stations.